Remote, USA
$18.50/hour
Position Description
As a Customer Service Representative, you’ll serve as a resource for our clients, helping them start, maintain, grow, and perhaps even close their business. No industry experience is necessary; we’re happy to train the right people. Who are the right people? Upbeat, positive folks who like helping others.
Essential Duties
- Provide guidance and address client inquiries over the phone
- Demonstrate exceptional dedication in assisting clients with industry intricacies
- Exhibit accountability both as an individual contributor and a team player
- Offer assistance to other customer service teams as required
Required Qualifications
- Demonstrate respect towards others
- Foster collaboration and openness to coaching
- Display self-motivation, independence, and critical thinking abilities
- Possess excellent customer service skills and communicate clearly and concisely
- Maintain a typing speed of at least 45 words per minute
- Exhibit strong computer proficiency, with job tasks predominantly conducted online
- Internet Requirements: Minimum of 4 MB upload and 10 MB download speed; satellite internet is not advised